Protecting our guests’ information and data is a top priority for us. We only use your name and other relevant transaction information in specific cases as outlined in this privacy policy. We will only retain your information as required by law or for the purpose it was collected.

You are welcome to visit our website, https://touraneboutiquehotel.vn, without providing any personal information. If you have questions or suggestions regarding this privacy policy, please email us at info@touraneboutiquehotel.vn. We are always ready to listen to your feedback.

Purpose and Scope of Information Collection

We use your personal information solely for internal purposes and will not sell or share it with any third party. The information we collect includes:

• Full Name

• Phone Number

• Address

• Email Address

Scope of Information Usage

The information we collect may be used for one or all of the following purposes:

• To provide services and information via our website as requested by you.

• To notify you of company activities and provide information related to our services and guest support.

• To manage guest relations and use demographic data to customize our website to better suit your preferences.

• To send you promotional and marketing information.

Information Storage Period

The personal information you provide will be stored on our internal systems for the duration of your stay, or until the purpose of collection is fulfilled, or until you request that we delete your information.

Entity Collecting and Managing Personal Information

The collection and management of your personal information are carried out by Tourane Boutique Hotel. We will not delegate this responsibility to any third party unless required by law.

We reserve the right to change and amend this Privacy Policy at any time due to changes in our operations or legal requirements. Any changes will be posted on our website.

If you have any questions or complaints, please contact us at info@touraneboutiquehotel.vn.

Your Rights Regarding Personal Information

You have the right to provide us with your personal information and to change that decision at any time.

You have the right to review, update, and correct your personal information, or to file a complaint if you believe your information is being used for an unauthorized purpose. You can do so by contacting our Guest Services Department or by emailing info@touraneboutiquehotel.vn.

If you wish to opt out of receiving any promotional information, advertisements, emails, newsletters, text messages, phone calls, or mail, please contact our Guest Services Department for assistance.